Contact

Contact

Looking to donate? Visit the donation page or call 1300 478 486.

Feedback

At Marie Stopes International Australia we recognise the importance and value of listening and responding to questions, feedback and concerns. Use the form to email us your feedback or contact us via phone or post.

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Marie Stopes International Australia

Enquiries: 1300 478 486

Donations: 1300 478 486

Media: 0428 396 391

Postal address:

Marie Stopes International Australia
GPO Box 1635 Melbourne
VIC 3001 Australia

Our business hours are Monday to Friday 9am-5pm AEST

Marie Stopes Australia clinics

Booking and enquiries:
1300 003 707

Website:
mariestopes.org.au

National Support Centre hours (AEDT):

Monday to Thursday: 7am – 7pm
Friday: 7am – 6pm
Saturday: 9am – 5pm
Sunday: Closed, call back service only

Complaints

At Marie Stopes International Australia we recognise the importance and value of listening and responding to concerns and complaints. If you would like to provide feedback or make a compliant, you can contact us via the following methods:

Phone: 1300 003 707
Email: feedback@mariestopes.org.au

Send a letter:
Regional Director
Marie Stopes International Australia
GPO Box 1635
Melbourne VIC 3001

You may contact us directly with complaints, or ACFID if you believe we have breached the ACFID Code of Conduct.

As a member of ACFID, Marie Stopes International Australia is committed to the ACFID Code of Conduct principles and adheres to high standards of governance, financial reporting, management and ethical practice in our work.

You can learn more about the ACFID Code of Conduct and the complaints handling process via our accreditation section or visit the ACFID website.

Should your complaint involve a breach of the ACFID Code of Conduct you may refer the matter to the ACFID Code of Conduct Committee.

The Australian Council for International Development
Private Bag 3
Deakin ACT 2600

Phone: +61 2 6285 1816
Email: main@acfid.asn.au
Web: www.acfid.asn.au

If you would like further information on our complaints handling, please download our complaints policy here.

To make a complaint in one of our country programmes, please see the contact information below:

Papua New Guinea:

  • Hotline: + 675 1200
  • Facebook
  • Marie Stopes Papua New Guinea, PO Box 972 Waigani, National Capital District, Papua New Guinea

Cambodia:

  • Hotline: +855 12 999 002
  • Facebook
  • No. 12Eo St. 41 Sangkat Tonle Bassac, Khan Chamkarmorn, Phnom Penh 12300

Timor-Leste:

To see our client feedback poster, please click here

Careers

Give your skills, dedication and focus a home at Marie Stopes International. Channel your capabilities and contribute to changing lives with know-how, experience and compassion. Visit our recruitment website to view current postings for Australia or submit an expression of interest.

If you are interested in global positions, visit our global website or follow Marie Stopes International on LinkedIn.

Privacy

Should you have any privacy concerns, please email us at feedback@mariestopes.org.au or visit the privacy page on this website.

Child Safeguarding

At Marie Stopes International Australia, we believe all children under the age of 18 have a right to protection from abuse and exploitation. We will not tolerate any child abuse or exploitation. Our Child Safeguarding Policy outlines the set of standards to which all MSIA People will be held.

Should you have any child safeguarding concerns, please email us at feedback@mariestopes.org.au or read our Child Safeguarding Policy here.